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Location: Canada (EN)
The council is located in the provincial capital of Hasselt and has its seats in the Provincial House. Limburg Provincial Council had various disparate legacy phone systems which were becoming time-consuming to manage and were no longer supported. Limburg Provincial Council needed to offer a more reliable, flexible customer and user experience.
Milton Keynes Council, a local government authority in Buckinghamshire, England, provides a full range of services to nearly a quarter-million residents, including social services, tax, libraries, waste collection/disposal and planning, and is a local education authority.
Read MoreA chatbot solution promised to provide the North Yorkshire County Council with a cost-effective way to offset the volume of calls and webchat requests coming into its internal IT service desk.
Read MoreThe City of Hasselt needed a communications system that better matched its customer experience goals. By updating their communications technology, they were able to centralize and improve multiple functions and provide citizens with better overall service.
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