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Location: Canada (EN)
“Hotels no longer generate revenue from telephony these days,” explains IT Manager Jens Eckstein. “That is why, above all, future-proofing, simple configuration and cost efficiency were important to us when choosing a telephone system. MiVoice Business from Mitel already has many features integrated, such as for the back office area, which have to be purchased additionally with other solutions.”
“We now have an all-round carefree package with state-of-the-art technology and comprehensive support.“ Jens Eckstein, IT Manager Radisson Blu Hamburg
As one of the most prestigious historic hotels in the area, Grand Hotel Villa Serbelloni needed a modern communications system that would exceed guests’ high expectations. They required a modern communications solution that could improve staff productivity and mobility.
Read MoreStarwood went looking for a better way to handle their communications, and found Mitel.
Read MoreRed Funnel improved its customer satisfaction levels by working with Mitel to better connect its employees to its customers across platforms.