radisson blu hamburg

Under the brand name Radisson Blu, the international Rezidor Hotel Group operates more than 300 hotels and hotel projects in Europe, Africa and Asia. The Radisson Blu Hamburg, a four-star superior hotel at the heart of Hamburg, boasts 556 highly modern and comfortable rooms and suites. It is also the tallest hotel in the city and strives for the peak when it comes to customer service by using communications solutions from Mitel.

Download Now

“Hotels no longer generate revenue from telephony these days,” explains IT Manager Jens Eckstein. “That is why, above all, future-proofing, simple configuration and cost efficiency were important to us when choosing a telephone system. MiVoice Business from Mitel already has many features integrated, such as for the back office area, which have to be purchased additionally with other solutions.”

Goals

Outdated analog telecommunications (TC) system
Future-proof solution needed
Approximately 600 analog telephones needed to remain in use

Results

Reliable and resilient solution
State-of-the-art technology and comprehensive support
Easy to self-administer
New requirements can be implemented quickly and easily
Flexible and future-proof thanks to IP technology

Products

Applications

MiVoice Business

“We now have an all-round carefree package with state-of-the-art technology and comprehensive support.“ Jens Eckstein, IT Manager Radisson Blu Hamburg

Case Study

Read the Full Story on Radisson Blu Hamburg

Download Now

Find The Perfect Solution for Your Business

Solutions

Similar Success Stories

Case Study

Abercrombie and Kent

A&K has chosen to standardize on a Mitel 3300 IP Communications Platform (ICP) with IP phones throughout its entire organization to improve customer service.

Starwood Hotels - Resorts

Starwood went looking for a better way to handle their communications, and found Mitel.

The Dixon Hotel

After identifiying the need for a major communications solution upgrade, a new London hotel selects Mitel MiVoice Business and MiVoice Border Gateway, providing a four-star guest experience and streamlining operations.

Ready to talk to sales? Contact us.

Find a Partner (844) 319-5912 Email Us