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Location: Canada (EN)
When Subaru Canada found Mitel’s MiContact Center for Microsoft Lync they were ready to make the final cutover to Microsoft Lync Server 2010 as their voice and unified communications solution.
“The final hurdle to decommissioning our existing PBX was deciding on the best Lync-integrated contact center product for our business. When we found Mitel, a truly integrated Lync contact center product from a reliable and experienced vendor, it was lights out for the PBX,” said George Hamin, Director of eBusiness and Information Systems at Subaru Canada.
“Mitel’s low cost of entry, ease of installation, user friendliness, and ability to take advantage of Lync’s native features made it an easy purchasing decision,” Hamin added.
Antalis is Europe's leading wholesaler and is a global supplier of fine paper, packaging and packaging materials. Antalis has over 5,500 employees in 43 countries worldwide and has a leading position in the Swedish paper market and delivers 1.5 million tons of paper every year.
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Top Oil needed a unified communications system with visibility into quality of customer service it was providing.
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