“Mitel’s phone system has proven to be very robust. It has absorbed high traffic volumes, especially during COVID-19 periods.”

- Marc Cachau-Herreillat, IT Architect

SIMILAR SUCCESS STORIES
Case Study
Limburg Provincial Council

Due the change and the optimisation of the provincial services, Limburg Provincial Council wanted more flexible user management via a subscription-based solution, to enhance the user experience and improve operational efficiency.

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Case Study
City of Hasselt

The City of Hasselt needed a communications system that better matched its customer experience goals. By updating their communications technology, they were able to centralize and improve multiple functions and provide citizens with better overall service. 

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Case Study
North Yorkshire County Council

A chatbot solution promised to provide the North Yorkshire County Council with a cost-effective way to offset the volume of calls and webchat requests coming into its internal IT service desk.

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