“The challenge of deploying IP was in persuading the board to approve it," said Stuart Whittle, IS and Operations Director. "At a fundamental level, we had a phone system that worked, and I wanted to replace it with a phone system that works. Put in those sort of terms, it is not a particularly attractive sell. I had wanted to install IP for about three or four years and I couldn’t get the figures to stack up in such a way that I would even be prepared to go to the board."
Whitney National Bank, a growing institution, needed a reliable and advanced solution to improve customer experience.Read More
With an end-of-life phone system that lacked business productivity features, Weber State Credit Union was unable to accommodate growth.
Increased functionality, greater productivity and precision management wins over social enterprise The Wise Group.