Americas
Oceania
Nemertes’ 2019-20 Intelligent Customer Engagement research study of 518 companies analyzed which AI-enabled technologies correlated with the most success for companies of all sizes and industries.
In this webinar, you will learn the technologies, interaction channels, architecture, and organizational best practices successful companies have embraced.
Robin Gareis
President and Founder, Nemertes Research
For 25+ years, Ms. Gareiss has advised hundreds of senior IT executives, ranging in size from Fortune 100 to Fortune 1000, developing technology strategies and analyzing how they can transform their businesses.
George Despinic
Senior Product Marketing Manager – Contact Center, Mitel
George is a 30 year veteran of the Communication and Contact Center industries having worked in various roles including Product Management and Marketing. He brings a wealth of knowledge and experience in helping companies achieve exceptional customer experience.