White Paper

Call Recording for Healthcare

The capability that's changing the game in healthcare

For more than a decade, healthcare operations have been urged by oversight bodies and related industries to migrate from the traditional paper-based method of record keeping to paperless or electronic documentation.

While healthcare operations have automated information such as notes on patient care, billing and scheduling, information generated from phone-based communications has remained largely relegated to the notepad method used since telecommunications became widespread more than a century ago.

This white paper will explore call recording as a logical and beneficial component of a healthcare provider’s electronic record-keeping, discuss why traditional EMR implementation problems do not exist with call recording and demonstrate that regardless of an operation’s degree of EMR deployment, call recording can be added immediately to any office without interference or procedural disruption.

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