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When workflows are more efficient, clinical staff can spend more time on patient care and less on coordination tasks. When communications solutions are securely integrated into your workflows, you can reduce the chance of bottlenecks in your processes to increase patient satisfaction and keep revenue flowing. And you can ensure patients get the right information at the right time.
Add team collaboration capabilities that enable everyone in the care chain to securely and spontaneously join care planning meetings using voice, text or video on any device from any location.
With APIs that let you securely integrate communications and collaboration capabilities into existing health information technology (HIT) systems, you can simplify workflows and reduce delays when coordinating patient admission, transfer, handoff and discharge.
Use contact centers to accelerate management of patient communications. With the right contact center, you can:
Give staff more options to instantly connect with one another and with external agencies:
MiVoice Connect delivers a different approach to business communications. We focus on your most important assets – your people and their goals – and remove impediments to free-flowing communications so your team can focus on relationships, ideas and growth, not getting technology to work.
Mitel's Contact Center portfolio delivers everything your business needs to transform customer journeys into omnichannel experiences. Those experiences empower customers to engage with you on their terms while optimizing your workforce.
Mitel's comprehensive range of business phone systems provides a targeted call center, unified communications and cloud communications solution to fit the requirements of all customers.
Mitel hosted VoIP system and Enterprise Contact Center solutions help Capstone Pediatrics improve patient satisfaction and encourage regular office visits.
The Children’s Hospital of Eastern Ontario (CHEO) relies on Mitel for seamless connectivity during its annual 24-hour telethon.
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HealthEast worked with Mitel to upgrade its contact center and communications solution.
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