On-site and Hybrid Cloud for Healthcare Organizations

Truly integrated communications and collaboration let you focus on patients instead of processes. Mitel's on-site and hybrid cloud healthcare and elderly communications solutions can make the difference between a facility where time is wasted figuring out how to communicate with patients and one where time is better spent on improving people's lives.
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Communications-Enhanced Healthcare for Healthier Patients and Resilient Workforces

 
 

To make a difference in healthcare, you need a different kind of communications system—a high-performance, on-site or private cloud communications solution with integrations that work in harmony. They help you manage intricate healthcare communications processes and connect with the patients and healthcare staff at the right time.

With Mitel’s contact center solutions, you can create an exceptional experience for your patients with omnichannel experiences featuring interaction routing, self-service IVR, AI-support, and workforce optimization tools tailored to your business workflows. Manage event notifications and confirmations to deliver faster, higher quality critical care to your patients when they need it.



Transforming Healthcare Communications Systems

Modernization

Future-proof your investments with a self-paced migration path that fully integrates with your existing healthcare applications. Reap the benefits of continuous connectivity and deeper back-office integrations.

Omnichannel

Your patients want more control over how they interact with their healthcare providers. With Mitel’s omnichannel solutions, patients and employees can reach the right person at the right time on their preferred communications medium.

Cost Effective

Many healthcare organizations are comprised of several group that operate independently, adding time and complexity to their information systems. By investing in a unified solution built for effective communications, you can significantly reduce your operating costs.

Reliable. Easy to use. Migrate at your own pace.

Our team is ready to help you find the solution that's right for you.

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Together, We Care Better

  • Scalability and Deployment Flexibility

    Mitel provides complete world-class unified communications and collaboration (UCC) solutions to healthcare and elderly care organizations, supporting installation from very small clinics up to very large healthcare organization with 100,000+ users, from a single logical system to global deployments. Through multiple delivery options and hybrid deployment support, Mitel solutions adapt to your healthcare strategy, including combining on-premises deployments, virtualization, private cloud environments, and survivability to provide business continuity.
    View Our UCC Solutions

  • Connect Staff and Patients

    Provide a foundation for better patient care by modernizing your communications platform with technology that integrates with healthcare applications and provides critical information to doctors, nurses, and medical attendants when they need it most. Mitel creates business efficiencies through mobility integration, messaging, and alarm management through dedicated devices and alarm servers supporting wired/Wi-Fi/DECT technologies to enable secure on-site mobility for your healthcare staff.
    View Mitel’s Contact Center Solutions

On-Site & Cloud Healthcare Communications Case Studies



Case Study
NHS Grampian

Having an effective communication infrastructure in place is crucial for NHSG. The ability to easily access updates on health and care is becoming more important as NHSG move towards a fully digital environment. It is also important for NHSG staff to stay connected with each other and be able to provide much needed information promptly and effectively to patients when required.

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Case Study
Blanchard Valley Health System

With a new Mitel communications system in place, this health care system was able to truly be there for patients, even during the chaos of the COVID-19 pandemic.

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Testimonials

"We have control over how and when we communicate with external customers that we never had before."

Lou Gallagher, Senior Director of Engineering and Architecture, HealthEast
"What I know is, Mitel has tremendous products. Good people, fabulous technology, rock-solid in reliability."

Randy Davis, CGH Medical Center
"Our team uses the product on a daily basis and the support we have received has been exceptional from day one."

Rob Merson, Engineer, NSHG

Our team is ready to help you find the solution that’s right for you. Do you want to get in touch with our experts?