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On-Premise & Cloud Phone Systems for Healthcare: Hospitals & Large Healthcare Providers

Truly seamless communications and collaboration lets you focus on patients instead of processes. Mitel's on-site and cloud healthcare communications solutions are HIPAA-compliant and can make all the difference between a facility where time is wasted figuring out how to communicate with patients and one where time is better spent on improving people's lives.

HIPAA Certified     |     Small Healthcare Solutions     |     Large Healthcare Solutions     |     Improve Productivity     |     Increase Revenue

Better Healthcare Communications Integrations For Patient-Centered Care


To make a difference in healthcare, you need a different kind of communications system—a high-performance on-site communications solution or cloud phone system with integrations that work in harmony. Suddenly it’s possible to connect with the right person or device at the right time and to swiftly manage intricate processes like staffing and recruitment.

Mitel eliminates complexities by integrating communications so you can connect with people and staff naturally and in the moment. You’ll be free to focus on
people - not complicated workflows - and deliver services that make an impact.

Tailored Healthcare Cloud Communications Solutions

Whatever your unique need, we've got you covered. Mitel phone systems are the perfect solutions for large healthcare providers:


Time is a crucial aspect of any hospital environment. Simplifying workflows and minimizing time spent communicating across different platforms lets you get back to what really matters: saving lives.


Privacy is a crucial component at the heart of healthcare, which is why Mitel is proud to offer HIPAA-compliant on-premise and hosted phone systems. Find out more to our approach to HIPAA-compliant communications solutions for the healthcare industry >

Large Healthcare Providers

Don't let outdated contact centers keep your patients from being healthy. Unify your workforce with seamless, scalable communications whether your employees are remote workers or are spread out over multiple service centers, clinics or facilities. 

Reliable. Easy to use. Hassle-free to switch.

Our team is ready to help you find the solution that's right for you.

Transforming Healthcare CommunicaTIONS sYSTEMS


Staffing has a critical effect on quality of care and patient outcomes. By adding advanced scheduling tools like automated messaging, predictive analytics, and mass notification, you can transform the way your business operates. Mitel equips you with innovative ways to manage shifts, schedule staff, match staff with patient needs, and prevent over scheduling.


You already understand the value of digital transformation. Integration is the way to get there. This is how to connect the many elements of your business while managing and controlling data. Mitel helps you harmonize the different elements of your system so they work efficiently, seamlessly, and as a whole to improve the processes, resources and communication you use every day.


When a single call can be life-changing, having the right communications system is critical. By establishing an omnichannel solution, the experience for you and your patients gets much easier. With Mitel, you can create smart workflows and seamless connections that make it possible to reach the right person at the right time, every time.


The typical healthcare organization is made up of multiple elements that function independently. These disconnects create conflicting and competing processes that cost time, attention, and complexity against your TCO. By investing in a more efficient communications, you can significantly reduce operating costs -- while placing your time and attention back onto the patient. Mitel solutions make your system more efficient, which naturally saves costs, adds value back to your investment, and presents opportunities for greater revenue.

On-Premise and Cloud Healthcare Communications Solutions
MiCloud Flex
With MiCloud Flex, you can bring unified, mission-critical communications into the cloud for increased efficiency, simplicity and mobility. Designed for large enterprises and organizations that require a rich unified communications (UC) environment, MiCloud Flex delivers the highest levels of performance, reliability and security through our global, mobile cloud.
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MiVoice Business
MiVoice Business is an on-premise business phone system and communications platform that has everything your organization needs to deliver great customer experiences, such as voice, messaging, mobility, presence, conferencing, collaboration and applications.
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MiContact Center Business
Major shifts in customer expectations have brought new challenges to the way your business delivers customer experience. 90 percent of consumers check your website before interacting with your company, and most customers would rather interact through digital channels like email, chat, and social media.
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On-Site & Cloud Healthcare Communications Case Studies

Case Study
Children’s Hospital of Eastern Ontario (CHEO)

The Children’s Hospital of Eastern Ontario (CHEO) relies on Mitel for seamless connectivity during its annual 24-hour telethon.

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Case Study

MedQuist was growing, and they need a cost-effective communications system that grew along with them.

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Case Study

HealthEast worked with Mitel to upgrade its contact center and communications solution.

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“We have control over how and when we communicate with external customers that we never had before." Lou Gallagher, Senior Director of Engineering and Architecture, HealthEast 


“What I know is, Mitel has tremendous products. Good people, fabulous technology, rock-solid in reliability.”
Randy Davis, CGH Medical Center 
“Our team uses the product on a daily basis and the support we have received has been exceptional from day one.” - Rob Merson, Engineer at NSHG
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