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Location: United Kingdom
World Wide Metric was looking for a communications solution that would help strengthen its aging voice environment. With most customers contacting them via phone, disaster recovery was an important factor. And with four offices spread across the U.S. the ability to transfer calls between offices and conduct cross-office conference calls were functions the company was unable to do with its legacy systems.
"We thought we wanted to upgrade and standardize on a premises-based platform across all of our sites, but the more we looked at hosted services, the more sense they made," said
The company chose to subscribe to Mitel AnyWare which bundles enterprise-class voice and UC applications including resiliency and disaster recovery into an all-inclusive monthly per user subscription. This includes executive class IP phones, unlimited local and long distance, e-911 service, mobile twinning, voicemail with email forwarding, a UC client, eight-party conference calling, and an auto attendant.
Based on Mitel's single, cloud-ready software stream, Mitel AnyWare helps World Wide Metric eliminate the risk of technology obsolescence and benefits from an operational cost model that avoids up-front capital outlays, long depreciation periods, and monthly financing.
"Mitel solutions are designed to give customers the choice in how they deploy their communications applications. With Mitel AnyWare customers such as World Wide Metric can get the combined benefit of added reliability and the ease of a cloud-based model," said
Mitel AnyWare is currently available in
A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to www.mitel.com and follow us on Twitter @Mitel.
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