Product hero


Your customers and employees will be able to interact and collaborate with no
barriers with Mitel technology.

Mitel is committed to making our products accessible and user-friendly to everyone either by design or through compatible use with assistive technology. We believe that accessible products will benefit all users, with or without physical limitations, and that all users should have the ability to communicate using the best technology has to offer by identifying global accessibility and usability requirements and establishing a process to integrate accessibility.

Web Content Accessibility Guidelines 2.1

Web Content Accessibility Guidelines (WCAG) is developed through the W3C process in cooperation with individuals and organizations around the world, with the goal of providing a single shared standard for web content accessibility that meets the needs of individuals, organizations, and governments internationally. Mitel meets WCAG 2.1. and AA standards for text, images, and sounds code or markup that defines structure, presentation, etc. for web pages or applications.

Twenty-First Century Communications and Video Accessibility Act

Mitel meets the US Communications and Video Accessibility Act (CVAA), ensuring the accessibility for advanced technologies, including new digital, broadband, and mobile innovations. 

The Accessibility for Ontarians with Disabilities Act

The Accessibility for Ontarians with Disabilities Act (AODA), is a law that sets out a process for developing and enforcing accessibility standards in Ontario, Canada. Persons with disabilities and industry representatives work together with the government to develop the standards. Mitel commits to AODA and updates the certificate every year. The report and confirmation number are available upon request.

Voluntary Product Accessibility Template

Mitel uses the global Voluntary Product Accessibility Template (VPAT) standard for reporting compliance. VPAT is the leading global reporting format for assisting buyers and sellers in identifying information and communications technology (ICT) products and services with accessibility features. These are the VPAT variation Mitel reports against:


Mitel Accessibility Resources

Mitel is on top of accessibility advancements and technology, incorporating them into its products and ensuring that all users always have access and opportunities.

VPAT Reports

MiCollab VPAT2.4Rev INT
IP Phone 6900 Series WCAG Edition
IP Phone 6900 Series Section 508 Edition
IP Phone 6900 Series EN 301 549 Edition  
Mitel 6730i, 6731i, 6735i, 6737i, 6739i, 6753i, 6755i, 6757i, 6863i, 6865i, 6867i, 6869i, 6873i (Old version)
Mitel 6390/6392 Analog Phones (Old version)
Mitel 6920, 6930, 6940 (Old version)
MiCCE Web Manager WCAG Edition
MiCCE Web Manager Section 508 Edition
MiCCE Web Manager EN 301 549 Edition