Bring your own device (BYOD) refers to the trend where employees can use their personal smart devices in the workplace. The personal devices can be smartphones, tablets, smartwatches, or personal computers that connect to the business network and systems. This trend has become more popular as employees are working remotely or on the move.
A decade ago, a study showed that over 80 percent of IT managers believed that enterprises could gain a competitive advantage if they implemented a BYOD program. Now, it seems unimaginable that personal devices would not be welcomed, if not encouraged in the workplace.
When initiating a BYOD workplace, it's important to set up a BYOD policy. This policy can cover areas like acceptable use, which may mean disallowing access to certain websites during business hours, WiFi usage, camera disabling, and more. IT authorities should also set up security measures, and password protections. Companies should consider limiting access to company data or limiting the ability to download sensitive material based on permission levels and other requirements.
Expect to get questions about subsidizing devices or data usage costs. Being clear upfront and discussing expectations with employees is best to avoid misunderstandings. Are you going to pay for phone repairs? Will you pay for any upgrades? A BYOD policy should also outline clarity on disciplinary actions in the event of noncompliance, misuse, or unethical practices.
IT support needs to be readily available to help troubleshoot issues that may arise across the broad array of devices. Your policy should outline who the primary contact person is and the expectations for IT assistance.
Discussing flexible work hours, after-hour expectations, and implementing a work progress record method are other factors to consider in the BYOD policy. A clear structure and communication need to be in place for staff to communicate their availability status.
VoIP service providers are already doing away with expensive and unnecessary hardware. Depending on the BYOD SIP provider, different features are available on your personal device to connect to your business systems.
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BYOD works best with the use of across-the-board shared apps that are loaded onto each device. Meetings, video conferencing, business chats, softphones, group chats, etc., can also be features available to those businesses who use BYOD.
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Cloud collaboration software can also provide integrated tools to allow team members to be quick to respond, more accessible for video conferencing, and access collaborative files from their preferred device or multiple devices.
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With a good VoIP BYOD system, relevant work conversations will be mirrored across all devices, allowing staff to switch from their laptops to smartphones and back.
Employees who use their own devices are more inclined to update their phone to the latest software. The likelihood of buying the newest smartphone is higher when the phone is their own. Even if a subsidy is offered, the savings for a company are huge.
By adopting bring your own device policies, you provide more flexibility and connectivity to your employees and earn significant savings for your business. Mitel’s collaboration, voice and video solutions connect your employees’ devices while providing advanced and comprehensive communications technology.