Deliver wow customer experiences with our easy-to-use hosted cloud call center tool for small business.

Make customer experience a competitive advantage with a cloud-native contact center solution for small businesses that combines enterprise-class modern cloud call center architecture with a consumer-like experience—MiCloud Connect CX. Features like call accounting, call distribution, calling queue, IVR, omnichannel and more will help you wow your customers and boost productivity and efficiency.

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BE MORE PRODUCTIVE

Easily manage voice, email and IM from a single screen to reduce management complexity and boost productivity.

MAXIMIZE THE TOOLS YOU HAVE

Over 50 pre-built integrations, plus open APIs that enable integration across every facet of your ecosystem.

STAY AHEAD OF EXPECTATIONS

Exceed evolving customer expectations with a nimble platform. Make changes with clicks, not code.

STAY SECURE

MiCloud Connect CX offers scalability, reliability and security, with 20+ certifications, including SOC 2, GDPR, HIPAA and PCI-DSS, certifications.

KEY FEATURES OF OUR CLOUD HOSTED CALL CENTER TOOLS FOR SMALL BUSINESS

50+ pre-built integrations

Global scalability
Cloud-native architecture
ACD/IVR
Intelligent Routing
Omnichannel

Real-time and historical reporting

CTI
Power Dialer
Workforce management
Quality management
Speech analytics

Self-Service

One-click app ecosystem
Advanced voice services
20+ certifications including SOC2 and HIPAA

Artificial Intelligence

Industry-leading cloud call contact center software.

Let's transform your customer experience and give you an edge. Get a MiCloud Connect CX Quote Today.