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About Mitel
Customer Success
Location: United Kingdom
Your home for the latest on business communications trends, tips, news and announcements.
Topic: Customer Experience
Mitel UKISA Country Sales Director, Nick Riggott, chatted with expert Dan Gingiss about current trends in CX and how business owners can improve CX now and prepare for what comes next.
Before businesses can create an engaging experience with the modern, digital-first consumer, you need to earn their trust. Learn how with our three tips.
Work is changing. From the workspace itself to evolving customer and employee expectations, is your company keeping up? Learn why EX is the next big thing in CX.
Contactless transactions are the new gold standard in hospitality. Discover how to upgrade your guests’ contactless experience with unified communications.
Hotels must prioritize the guest experience more than ever. Here’s why and how communications technology can help.
Effective business communications will be essential for success in 2023. Check out our list of resolutions to make sure your business thrives.
To provide the flexibility contact center agents want and the cost-effective operations business leaders expect, lean on workforce management technology to make agent scheduling simple.
Follow these basic principles and best practices for your phone greetings so you can design, script, and record with confidence.
In this guest blog, Tollring shares four ways business analytics' actionable insights improves your organizations remote working and customer experiences.
A perfect storm of challenges has struck workers in the retail industry. Learn how to navigate to clear skies with these tips for improving your organization’s EX and CX.