The Mitel Blog

Your home for the latest on business communications trends, tips, news and announcements.

Topic: News & Trends

Latest Posts

Mitel understands what it takes to deliver an exceptional end-to-end customer experience, which is why we were ranked highest in customer satisfaction in a new report by Eastern Management Group.

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The next few years will be transformative for business communications and collaboration. Leave your mark by sharing with us and the world your thoughts on what form it will take and what impact it will have.

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News & Trends | March 29, 2019

For International Women's Day 2019 and National Women's Month, Mitel is spotlighting its leading women in technology.

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Mitel CEO Rich McBee and Sky News’ Ian King discuss Mitel’s decision to go private, unified communications & collaboration (UC&C) market trends and cloud adoption.

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To remain competitive, organisations will need to overhaul their contact center processes, systems and business practices to provide an exceptional customer service.

 

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News & Trends | February 27, 2019

Having a provider who consistently delivers robust, flexible UCaaS solutions tailored to your business is crucial. Mitel understands this well, which is why we believe Gartner has named us a Visionary in their UCaaS Magic Quadrant.

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2019 is shaping up to be the year of strategic thinking: better analytics, more intentional social media conversations and innovative ways to involve artificial intelligence. To help you stay on target for 2019, we’ve identified nine of the most influential trends affecting centers so far.

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IoT & M2M, News & Trends | February 04, 2019

These 10 technology trends in hospitality will change everything about how hotels communicate in 2019. Guests of tomorrow will be more connected than ever before.

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Colleges worldwide are using unified communications to foster collaboration as the number of distant learning students increases.

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News & Trends | June 18, 2018

Unified communications enables governments to meet the needs of their constituents with responsive and cost-effective solutions.

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