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Location: United Kingdom
Your home for the latest on business communications trends, tips, news and announcements.
Topic: TCO & Cost Optimization
The RFP has long been the primary way of making large technology purchases for government, education, and nonprofit agencies. Here’s why Sourcewell might be a better option.
Here's how chatbots are poised to help save small and mid-sized businesses valuable time, money, and resources so they can compete with enterprises.
The cost of doing business is rising, but the four As of unified communications technology can reduce inefficiency and increase satisfaction.
We address 5 common myths about subscription models so businesses can make decisions with confidence.
While CFOs traditionally preferred CapEx due to amortization and depreciation advantages, new lines of thought are leading CFOs to start turning toward OpEx for certain IT expenditures. Find out why.
Strategic business thinking is all about leverage. To gain a competitive advantage in the market, successful businesses make strategic decisions about how best to capitalize on their strengths. Market success is contingent on the ability to leverage resources, assets and a workforce to create value for customers. Leveraged properly, these elements deliver a big return on investment. The same strategic approach can be applied to communications systems. There is an almost infinite number of technology options available on the road to a fully optimized platform that can be leveraged effectively.
Uncertain times call for greater prudence when making financial decisions. Read on to find out why Mitel was recognized as a valuable choice in business communications.
Optimizing your contact center for the customer experience is the key to building loyalty and increasing profits. Here is how to get started.
Many businesses have tremendous untapped potential to improve customer experience, productivity and more by leveraging the right communications technology, but let their worries and existing solutions get in the way.
Global adoption and spending on UC is increasing, but managers must still demonstrate to CFOs why UC is the best technology to help accomplish key business goals.