One of the most defining elements of our time is the widespread presence of mobile technology. As connective tools are bound to continue playing a pivotal role in both our professional and personal spheres, city councils too can leverage mobile applications to improve their public safety strategy.

Through trial and error, city councils around the world have realised their current infrastructure is not always equipped to handle extremely large gatherings, such as sports and music events. For this reason, many are now searching for tools specifically designed to enhance public safety personnel’s internal communication.

Leveraging Ad-hoc Mobile Applications for Secure and Efficient Communication

Modern safety threats require state-of-the-art technology to tackle any issue before it escalates. Large sports events featuring over 1 million participants can sometimes involve the presence of 10 or more government agencies. Having each of them run their individual communication systems can be chaotic at best and seriously get in the way of security operations at worst.

For this reason, public safety personnel such as first responders and police officers need to be provided with alternatives to those radios and basic mobile applications that fail to meet security and inter-agency standards.

Interoperability as a Key Element of Public Safety 

Public safety in social gatherings will often require quick thinking and instant communication. Leveraging platforms specifically designed to consolidate and streamline encrypted messaging between all parties can make or break the outcome of an emergency operation. 

Interoperability between different councils can be achieved through a cloud-based application delivering voice, text, images, and video services that are quickly accessible to authorised personnel across all departments.

Collaboration software is there to ensure all entities are always connected so that no resources are wasted in an emergency. 

As a global market leader in business communication, Mitel is committed to delivering only the best results. If you would like more information on the digital tools available to enhance public safety, do not hesitate to schedule a consultation with our team here. 

Nicholas Hanna

UK Territory Account Manager

Having worked for Mitel for nearly 12 years Nick has witnessed first hand the ever evolving UC and CX solutions available to our many well established customers. Specialising in Public Sector, and particularly Local & UK Central Government, Nick has a comprehensive understanding of these organisations specific requirements and facilitates the alignment of Mitel’s many solutions to remain at the forefront of our industry ensuring UK Citizenship inclusivity. In these ever challenging times Nick’s close consideration to both our end customer objectives and challenges, whilst ultimately supporting the delivery of excellent citizenship experience by adopting and deploying Mitel’s UC and CX offerings is fundamental to his approach.

get great content like this weekly
Ready to talk to sales? Contact us.