Mitel in the News: 13 Stories You Might Have Missed from 2023

Welcome to a special edition of our regular roundup of Mitel news from around the globe. We are looking back at some of our favorite stories from 2023 to mark the New Year.

This past year was certainly eventful for Mitel. We welcomed Unify to the team, celebrated a big birthday, and scored several accolades from industry publications.

Our colleagues also shared their expertise with publications covering tech, healthcare, public sector procurement, marketing, and hospitality.

It is always challenging to narrow a year of stories to a select few, but below are the ones we feel best represent the the wide range of media coverage Mitel received this past year.

Thanks again for reading along over the past few months, and cheers to 2024!

A quick note that we link to the article in its published language. In most cases, using your favorite translation software will allow you to read the article in your preferred language easily.

Welcoming Unify to the Mitel Team

The Unify acquisition was covered extensively throughout the year. When exclusive negotiations were announced in January, industry publications like CRN, Channel Buzz, and Telecom Reseller reported on it with interviews from Mitel leaders.

After the deal closed in October, journalists and industry watchers continued to discuss its impact on the unified communications (UC) sector.

Daniel Newman’s commentary for Forbes.com stands out as it delved into the technical and economic reasoning behind the acquisition and why modern UC remains crucial to enhancing efficiency and performance for organizations of all sizes.

The deal was followed closely in Europe, given both companies' significant presence in the region. In Germany, IT-Business wrote about how Unify’s solutions complement Mitel’s portfolio and the appointment of Unify CEO Marcus Hänsel as Mitel's chief sales officer.

In the UK, Computer Weekly outlined what the deal means for both companies’ large partner communities moving forward.

Getting Sector Specific

Every organization has its own unique set of needs, and it is always fascinating to see how modern business communication solutions can be leveraged to address them. Over the past year, our experts have provided valuable insight on several sector-specific topics and how UC investments can provide long-term advantages.

In September, Mitel’s Hospitality GM Ashley Williams looked at why now is the perfect time for hotels, resorts, or spas to invest in their digital transformation.

For the public sector, cooperative purchasing is revolutionizing how government departments, public agencies, and non-profits buy goods and services. As Sue Anders, our GM for state, local, education (SLED), and public sector, wrote earlier this year, the financial benefits are only one reason cooperative contracts are so popular.

Our head of healthcare in the UK shared his thoughts on why emerging technologies are playing a crucial role in shaping the future of the healthcare sector and what leaders can do to support this transition.

Similarly, the retail sector is also seeing a major technological shift as it grapples with changing consumer behaviors. Last summer, Mitel’s Bruno Husson wrote about how the flexibility and mobility modern UC solutions provide can help retailers stand out from the pack.

50 Years of Innovation… and listening

Most folks wouldn’t associate a lawnmower with birthday celebrations, but at Mitel, that common machine found in most backyard sheds plays an essential role in our history. When Mitel marked its 50th birthday in June, Zeus Kerravala wrote in No Jitter about this vital link to our company’s past and how it set in motion a series of innovations that continue to spark our success today.

Innovation was a topic of conversation over the summer on two podcast episodes featuring Mitel marketing leaders. Tyler Haney, our VP of demand and digital, shared his thoughts on incorporating innovation into marketing with the Sunny Side Podcast.

On the Marketing Stir podcast, Katie Kregel, our VP of global corporate marketing, discussed the competitive benefits of fully leveraging data in communications and marketing.

From the beginning, Mitel has focused on listening to our customers and finding innovative solutions. That philosophy is more important than ever today as organizations modernize their communications platforms. In October, our sales director in France, Frédéric Archimbaud, looked at why meeting an organization’s needs requires a tailored approach.

Check out the Mitel newsroom throughout each month for all news articles.