At Mitel, we are continuously learning about how people communicate and how organizations can be more productive. Webinars allow us to share what we’ve learned, but in case you missed one, we’ve compiled a list of our latest webinars, with links for you to check them out yourself.
Free Range Humans: Supporting a Mobile Workforce with Cloud Communications
Workers today are no longer tied to their desks. They’re working in the field, traveling and balancing time between the office and home – proving that how you work is more important than where you work. In “Free Range Humans: Supporting a Mobile Workforce with Cloud Communications,” you will learn about:
- How the workplace is shifting and ways to meet new demands for a mobile workforce
- Ways collaboration tools increase business efficiencies and user productivity
- Why providing employees with the right tools will make your business more secure
Why Contact Center as a Service (CCaaS)? Why Now?
In the last 50 years, the contact center industry has evolved from a point of cost-saving switchboards and operators to a $35 billion market that’s enabling organizations to strategically differentiate on CX and win against their competition.
In “Why Contact Center as a Service (CCaaS)? Why Now?” Mitel's Nichole Paschal and Talkdesk's Steve Bell reveal how Mitel and Talkdesk are paving the way for the future of experience innovation, as well as:
- How to use CCaaS to strategically differentiate your company with CX
- Key shifts in the cloud contact center industry
5 Questions About Cloud Communications Security That You’re Not Asking
Cloud security is at the top of everyone's mind when purchasing a new communications and collaboration solution, but how do you know what questions to ask and if you're asking the right ones? By equipping yourself with the proper information, you'll gain confidence in your communications solution and be able to select a service that won't keep you up at night.
In “5 Questions About Cloud Communications Security that You’re Not Asking,” you will learn:
- What questions to ask when purchasing a new communications and collaboration solution
- Key considerations
- Vertical-specific capabilities to look for
Why Collaboration Is More Important Than Your Phone
Where you work is no longer a location. Today's modern professional is working from home, while on the go or juggling time between the office and children’s activities, making how you work more important than where you work. Fill out the form to view this webinar with speakers from Frost & Sullivan and Mitel and hear why cloud collaboration tools are quickly becoming the number one way to communicate.
In "Why Collaboration Is More Important than Your Phone" you'll hear why cloud collaboration tools are quickly becoming the number one way to communicate, including:
- How shifting work styles and preferences change interactions with information and people
- Ways collaboration tools increase business efficiencies and user productivity
- Why providing employees with the right tools will make your business more secure
- Use cases and case studies