Top 10 Mitel Blogs of 2023

1 min read

January 02, 2024


The last year taught us that workplace flexibility – whether in an office, fully remote, or hybrid – places greater emphasis on choosing the right business communication solutions platform for organizations..


Not surprisingly, you, our valued readers, came back again and again to our blog for insights into Mitel’s products and news. You also returned for industry trends, tips and tricks, and myth-busting.


Enjoy this year's most popular blogs, as informed by you. Thank you for reading, and come back soon.


Top 10 Communications Trends In Hotel Technology

1) Top 10 Hospitability Technology Trends for 2023

Many hospitality activities depend directly or indirectly on technology, making IT more critical to hotel operations and the guest experience than ever before. We share the top 10 communication technology trends in hospitability to help you stand out against competitors.

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2) How to Choose the Right Cloud For Your Organization 

Do you know the difference between public, private, and managed private clouds? Our friends at Cloud9 Infrastructure go into the details.

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How to Convince the CFO to Invest in Unified Communications

3) Why More CFOs are Shifting Investment from CapEx to Opex

We share the difference between operating expenditures (OpEx) and capital expenditures (CapEx) and analyze why more CFOs are moving their IT spending to OpEx.

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The 8 Most Important Call Center Trends to Watch in 2018

4) How the Experts Define Artificial Intelligence

As an emerging technology, the experts keep revising the definition of artificial intelligence. Organizations must keep pace to reap the business benefits.

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5) Mitel Puts the “I” in Teams with Telephony Integration 

Learn more about how Microsoft Teams and Mitel work better with telephony integration.

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Mitel Awards Thumb 2023

6) Mitel's Products, Programs, and People Awards of 2023

2023 was a stellar year for Mitel. Our leadership, solutions, and programs were honored with top awards from telecommunications leaders.

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Downside WFH Hero

7) 6 Hospitality Technology Case Studies You Should See

Check out these six concrete examples of real-life hotels and hospitality businesses that have improved their guest experiences and operations.

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5 Reasons to Get Excited About MiContact Center Business thumb

8) 5 Reasons to Get Excited About MiContact Center Business 10.0 

Explore Mitel’s MiContact Center Business release 10.0 features to enhance customer satisfaction and agent efficiency.

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10 reasons RingCentral MVP Mitel cloud UCaaS

9) 5 Subscription Myths Debunked

We address five common myths about subscription models so businesses can confidently make decisions.

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call center basics

10) Contact Center 101 Understanding the Basics

Contact centers don't have to be confusing. We break down the contact center basics so everyone can understand.

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