MSA Overview

MSA provides a platform for partner companies to leverage our focus on open standards and interfaces, and it delivers resources to enable a wide range of third-party partners (3PPs) to successfully create applications and services that integrate and interoperate with Mitel’s core business communications portfolio. The program also helps create awareness of these products and services among Mitel resellers and customers.

The program is founded on a mutual commitment to cooperation, and a common strategic approach to developing long-term partner relationships and integrating partner solutions into our own portfolio. With easy-to-use, open and standardized interfaces, a rich suite of developer resources, and low barriers to engagement, MSA enables delivery of new and innovative solutions to Mitel customers, based on Mitel’s own portfolio and complemented by partner solutions – with robust interop certification options to ensure we meet the highest expectations for quality and reliability of the overall solution.

Who benefits from Mitel Solutions Alliance?

Developers and Service Providers gain access to the Mitel development tools, support, test resources, and marketing channels needed to deliver quality integrated solutions to the Mitel customer marketplace.
Mitel Customers gain access to development tools, documentation, and support so that they can develop complementary custom applications, integrate them into their IT networks, and use them to optimize their business processes.
Mitel Resellers and End Customers can research the portfolio of Mitel 3PP products and solutions before making a purchasing decision, to confirm the availability of Mitel-interoperable partner products that will meet their business requirements.

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