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A personal dashboard is a software that equips employees with a highly customizable overview of their business communications. In one screen, your employees can view and manage their conversations, both internally and with customers. Personal dashboards simplify business communications, offering employees a tailored view that helps them stay on top of their communications with minimal unnecessary distraction.
A personal dashboard can include any of the following features, in a wide range of configurations:
The chief benefit of a personal dashboard is that it can be customized to each and every employee within your company. For example, a manager might use a dashboard that is configured to allow easy access to meeting records alongside a directory of section heads. A member of sales staff might work with a dashboard configured to provide a complete picture of a customer’s communication with your company, from telephone records to chat sessions and emails.
A personal dashboard:
A personal dashboard is a powerful tool for delivering order and consistency of communication while still equipping workers with a way to build their own unique communication toolbox. It’s particularly useful if people in your company need to communicate in different ways, and with different people.