What Is A Single Pane Of Glass?



Single pane of glass is a term used throughout the IT and management fields relating to a management tool that unifies data or interfaces across several different sources and presents them in a single view. This software approach will help you get a better perspective on what information is actually valuable, and present it in such a way that you or your employees can take more easily take action on it. 


The Importance Of Software That Offers Single Pane Of Glass Views


Over time, most organizations will accumulate several different software programs to serve specific needs, but this can make it more difficult to get a pulse on how all these data and systems relate to each other. Using a single pane of glass viewpoint will help to unify your view across disparate systems. The overarching goal of this style of view is to showcase your operational data in a useful and actionable way. 


Two Primary Types Of Single Pane Of Glass Views


A dashboard displaying data from a single pane of glass viewpoint will typically include an easy-to-use graphic interface, a way to quickly access and interpret data, and a way to generate reports based on custom inputs.

Single pane of glass not only refers to data analysis-type use cases, but can also refer to user interfaces. The business communications landscape offers a multitude of tools to help businesses get work done. Some providers that offer unified services can deliver single pane of glass interfaces so that employees have access to all of their communications, collaboration and customer experience tools in one view without having to switch between applications. 


Requirements For Single Pane Of Glass

With a single pane of glass style of monitoring, you’ll be able to make better business decisions. However, there are a few requirements for ensuring this data will actually be useful:

  1. The first requirement is monitoring everything and gathering data from every valid source within your organization. 
  2. The second is analyzing and interpreting that data to look for trends, and turn all that data into actionable insights. 
  3. The third is having a flexible dashboard which allows for data customization and custom visual report generation.


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