What Is Text-to-Speech?


Text-to-speech, frequently abbreviated to TTS, is a software feature that reads text and converts it into synthesized speech. While TTS tends to lack the full nuance of emotional expression a human naturally produces, the function is nevertheless remarkably accurate. TTS is capable of converting almost any text-based message into an easily understood verbal message. TTS has found a wide range of useful business applications, particularly in helping teams deliver mass notifications simultaneously across text and verbal communication platforms — and with minimal effort and expense.


How Text-to-Speech Works


Text-to-speech has a wide variety of uses, and how you’ll utilize it will depend significantly on the result you intend to achieve. Generally speaking, the TTS process begins with a written message you’ve prepared — for example, as part of a sales campaign. You’d then paste this message into TTS software, which converts the speech to text. After fine-tuning the voice message for cadence and style, you can use the message to generate conventional recorded phone messages, receivable through any smartphone, tablet, or regular desk phone.


Benefits of Text-to-Speech


By building text-to-speech into your business, you can gain:

  • Faster messaging: Prepare your message in text, and it’s ready to disseminate via voice. You eliminate the step of having to record your message manually.
  • Consistency: By using TTS, you can configure all your outgoing voice communications to use the same voice, cadence, and styling. The result? Consistent voice-based communication.
  • Time and money savings: Because TTS is faster and requires comparatively little time to execute, it becomes more cost-effective to integrate voice messages into your business communication.


Use Cases for Text-to-Speech


A small business uses text-to-speech to set up its auto-attendant. As new products or developments emerge, the software makes it simple for the company to augment its phone menu system with consistent and clear voice messages. An education institution uses text-to-speech to send mass notification alerts to students as both text messages and recorded phone messages about upcoming events, based on student preference.

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