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Their existing telephony infrastructure had aged beyond manufacturer end of life, becoming more difficult and expensive to maintain. Replacement parts were increasingly difficult to source when the district’s fragile infrastructure would periodically fail. The physical wiring at the district’s high school and middle schools was becoming more unreliable with time and could not be replaced cost-effectively.
After a long and careful review of their options, Brush School District selected Mitel’s MiCloud Business for Education solution for their 203-seat, five-site telephony infrastructure replacement. Completely cloud-based, MiCloud Business provided a highly reliable, feature complete suite of hosted VoIP services–including extension dialing, auto attendant, call conferencing, E911 support, district-wide paging and voicemail-to-email capability without the need to install new physical infrastructure.
See how one university efficiently manages incoming calls to help students find additional enrollment opportunities with the Unify OpenScape Contact Center.
Read MoreThe University of the Witwatersrand (Wits University) is a public sector organisation and the largest educational institution in Johannesburg, South Africa. Wits celebrated its centenary and is internationally distinguished for research, high academic standards, and commitment to social justice in Africa and beyond. Wits University has five faculties, 33 schools, and two campuses over 400 acres. There are over 8,000 employees and stakeholders, including over 2,000 students and 17 residences for student accommodation.
Read MoreThis California global public research university educates more than 19,000 students in liberal arts, engineering, science, and technology annually. Its communications needs have changed over the years, but its mission is to encourage learning, research, and connection.
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