Product hero

Compassion Australia

Compassion Australia is an international Christian child development and advocacy ministry committed to helping children living in extreme poverty. The organization sponsors more than 1 million children in 25 developing countries and restrictions on phone usage were impeding its work. Since the organization is rated in the top ten for “Bang for Your Buck,” with 80 percent of finances going to help children, it could not afford to pay more for communications.

“We are a progressive organization and recognize that technology can help us reach more people and spread the message about child poverty issues strongly and clearly,” said Compassion Australia’s IT Manager Michael Macarthur. “We needed a solution that improved our communications and relationships without breaking the bank.” 
Compassion Australia evaluated and researched several of Australia’s leading IP telephony providers. They immediately identified the Mitel UC solution as the most reputable and highly rated provider among its competitors. 
“We decided on Mitel because it has the rich features needed in a corporate IP system, including presence management,” remarks Macarthur. “Plus, its competitive pricing and attractive licensing model meant that it stood out for affordability as well.” 

  • Compassion Australia needed a new solution to enhance its call center effectiveness, offer voice and video conferencing, and free it from cost restraints. 
  • $100,000 in savings over three years
  • Single system for worldwide collaboration
  • IT timesaving of 20 hours per week
  • Savings of $10,000+ by eliminating third-party services 

Find The Perfect Solution for Your Business

Case Study
New Jersey Shares

New Jersey SHARES is a statewide, non-profit organization that provides temporary assistance to individuals and families in need of help paying their energy bills. Its large call volume couldn’t be accommodated, calls were dropped, reporting was unreliable and call monitoring was difficult.

Read More
Case Study
Minnie's Food Pantry

Minnie’s Food Pantry was founded by Dr. Cheryl “Action” Jackson in 2008 in Dallas, TX, with a mission to provide healthy meals and resources to those in need by way of red-carpet treatment.

Read More
Case Study
Make-A-Wish America

Make-A-Wish needed to keep costs low while upgrading their communications system.

Read More
Ready to talk to sales? Contact us.