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Cooke Center 

Non-profit education provider, Cooke Center for Learning and Development, needed to unify communications across four campuses and preferred a solution that didn’t require IT management, maintenance or a large investment. Mitel Connect HYBRID offered the perfect mix of reliability and simplicity.

Cooke Center had heard glowing recommendations about the Mitel solution from other technology professionals in the education industry. Mitel was lauded for ease of configuration, which was welcome news when dealing with a difficult system.

Five years later, Cooke Center wanted to deploy new phones at two of their locations. They chose Mitel Connect HYBRID (composed of both on-site and cloud deployments), which allows organizations like Cooke Center to add new sites via the cloud while leveraging the existing initial investment in on-site equipment.

“All the systems support each other and Mitel Connect HYBRID gives us a clear idea of how to plan for future growth,” said Lisanne Norman, Director of Technology.

Goals
  • Update an aging and unreliable Verizon system 
  • Improve communications capabilities with parents and faculty 
  • Add new sites and chose a hybrid model 
Results
  • Seamless integration with an existing on-site solution 
  • Advanced functionality and robust features 
  • No upfront investment in equipment 
  • Budget-friendly monthly subscription 
  • No need for IT resources to handle maintenance 

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