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Location: United Kingdom
Econocom selected MiContact Center Enterprise and created OneDesk, a next-generation offer in IT support based on their new Mitel contact center solution. OneDesk now handles 2.5 million incoming calls a year, which is over 10,000 calls a day.
“We have chosen Mitel because we like its broad range of functions and robust infrastructure that matches our geographical locations."
- Samy Ouharzoune, Unified Systems and Communications Engineer at Econocom
AllSaints consolidates country-specific telephony systems to a single hosted MiCloud platform with support from Opus Technology.
Read MoreCosval Group needed a new solution that was reliable, cost-effective, easy to manage, and provided a quality of service that matched their luxury brand identity. Learn more.
Read MoreMicrosoft integration and digital transformation were made easier with this Mitel technology in place.
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