Product hero

Ferguson Braswell Fraser Kubasta

Law firm FBFK had grown dramatically in its 14 years of operation, expanding to 60 employees and three locations. However, its outdated telephony system wasn't providing the level of reliability and productivity the firm needed, or the responsiveness their clients expected.
Watch

After doing its due diligence, FBFK settled on a new unified communications solution from Mitel.

“As an IT professional, I wouldn’t have any hesitancy to recommend Mitel products to other IT professionals,” said Director of IT Erik Aackerlund. “I sleep at night much better knowing that I’m not going to have to deal with telephony issues on an ongoing basis. The system is just that good.”

Goals
  • Reduce amount of dropped calls and jitter
  • Gain better collaborative tools to improve productivity and communication
  • Spend less time and resources on support
  • Improve responsiveness to clients
Results
  • More reliable unified communications system in place
  • Increased productivity and efficiency
  • Able to provide clients with more dependable, responsive communications

Get a BUSINESS VoIP Quote Today

Get a Quote Now
CaseStudy.RelatedStories.Title
Case Study
Weightmans

Weightmans, a top 60 law firm, needed to become a true technology-focused firm with a new phone system.

Read More
Case Study
Gearhiser, Peters, Elliott & Cannon, PLLC

Changing workforce culture and a high standard for technology drove this US law firm to choose the Mitel cloud.

Read More
Case Study
Slater - Gordon Lawyers

Slater & Gordon Lawyers set out to find a feature-rich system capable of meeting all their recording needs, including becoming more efficient and strengthening client relationships.

Read More
Ready to talk to sales? Contact us.
Find a Partner +44 1291 430 000 Email Us