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To reduce the need for employee travel between offices along with ongoing communications costs, Weetman decided to migrate to a Mitel® MiCollab Solution. After going through a rigorous cost analysis, Weetman found that a Mitel solution would immediately pay for itself by reducing total monthly communications expenses, while improving customer service delivery and reducing the need for employee travel.
“We crunched the numbers and found that by moving to Mitel we could spend less every month, while providing all of our employees with the latest unified communications and conferencing tools,” said Brad Weetman, Finance Manager, Great Ocean Road Real Estate. “Our Mitel solution paid for itself with immediate cost savings.”
Substantial business growth required Transportation America to upgrade to a more scalable, robust communications system. They turned to CT Solutions and Mitel for a solution that enabled the business to update its processes, increase its call volume to service more customers and build room to grow.
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Connect Group needed to consolidate multiple outdated telephony systems and contact centers for its 80 locations. The Mitel solution was just what they needed to dramatically reduce costs while improving customer service, collaboration and operational efficiency.
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First Assistance was searching for a reliable communications solution that would enable its contact center agents to help customers faster and more effectively, and the Mitel solutions handpicked by channel partner HiTech Solutions were the perfect fit.
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