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Hyatt Hotels Corporation has worked with Mitel for 25 years, so when they needed to upgrade to a modern communications solution that could provide the round-the-clock exceptional customer experience they built their reputation on, they turned to Mitel.
"Mitel has been a great partner and focused on growing mobility and ensuring the solutions that are being deployed are solvent," said Jeff Bzdawka, Senior Vice President of Global Hotel Operations.
"It's important for us to ensure that our providers have a global vision-- that they understand the hospitality business. And we believe that Mitel does understand the hospitality business." Jeff Bzdawka, Senior Vice President of Global Hotel Operations Hyatt Hotels and Resorts
Starwood went looking for a better way to handle their communications, and found Mitel.
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Radisson Blu Hamburg, together with the hotel’s long-standing ICT service provider, sought a reliable, state-of-the-art communications system that would be easy to manage and take productivity to the next level.
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After identifiying the need for a major communications solution upgrade, a new London hotel selects Mitel MiVoice Business and MiVoice Border Gateway, providing a four-star guest experience and streamlining operations.
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