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A complete technology revamp and new managed services construct was proposed, together with an on-site UC solution based on MiVoice Connect. MiVoice Connect provides Ironbark with a single, voice over IP (VoIP) solution across all nine sites, with direct dialing to all staff across the region. Staff visiting one of Ironbark’s three main sites are now able to login to any Mitel handset so their extension follows them, making it much easier for them to be reached.
"With our new Mitel solution, our staff are feeling closer to each other and much more connected,” said Corporate Services Manager Chris Shirley.
Mitel enables Compassion Australia to collaborate more, while spending less.
In need of a telephony system upgrade, Ronald McDonald House New York began looking for an on-site PBX that was simple and cost-effective.
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New Jersey SHARES is a statewide, non-profit organization that provides temporary assistance to individuals and families in need of help paying their energy bills. Its large call volume couldn’t be accommodated, calls were dropped, reporting was unreliable and call monitoring was difficult.
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