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MAINSAIL LODGING AND DEVELOPMENTĀ 

Mainsail specializes in hotel, corporate housing and resort property management and development. To improve productivity and the customer experience, they turned to Mitel.

"When we were evaluating Mitel, we came across a lot of features that impressed us," said IT Director Robert Melendez. "The UCC license platform allowed my salesforce to work wherever, whenever, no matter what the circumstance was. It gives us a failover capability that might not necessarily be available with other platforms. I have the ability to basically turn on my laptop and make a phone call, just like if it's anywhere else in the world."

Goals
  • Improve communications capabilities and functionality
  • Gain more flexibility
  • Provide a better user interface for employees
Results
  •  MiCollab enables IT staff to work seamlessly from anywhere
  • Improved speed in connecting with customers and potential customers
SIMILAR SUCCESS STORIES
Case Study
Silver Cloud Hotels

Silver Cloud Hotels, headquartered in Bellevue, Washington, is a beloved local chain of boutique hotels in the picturesque Puget Sound area of Washington and Oregon. Established in 1980 by a passionate local couple, it began as a single hotel and has since blossomed into a distinguished brand. Their unique appeal lies in their prime locations for business and destination travelers. Silver Cloud has garnered consistent acclaim on Tripadvisor, a testament to providing exceptional guest experiences.

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Case Study
Marriott Palm Beach Gardens

The expansive, 282-room Marriott legacy property in Palm Beach Gardens is at the heart of Florida’s tourism hub. The locale thrives on corporate patronage while also embracing leisure travelers. The hotel capitalizes on its proximity to attractions like Roger Dean Chevrolet Stadium, legendary golf courses, and upscale shopping and dining establishments. 

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Case Study
Aloft Palm Jumeirah Hotel Dubai

Located on the Eastern crescent of the artificial Palm Jumeirah archipelago in Dubai, Aloft Palm Jumeirah features 208 contemporary rooms with views of the Gulf and the vibrant city coastline. The hotel serves travelers from all over the world with breezy comfort and top-quality hospitality.

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