Open Mortgage

Open Mortgage Turns to RingCentral to Create a Better Mortgage Experience

 

PRODUCTIVE, FLEXIBLE EMPLOYEES GIVE BETTER CUSTOMER SERVICE

 

For example, when employees are reading an email that contains a phone number, one click dials the number. This not only saves a little bit of time, but makes a quick call back more likely. Setting up meetings can be done in a few steps: click on the calendar date, edit the event, add in the call information, and send—a simple and efficient use of time.

With RingCentral, employees are not tied to desk phones waiting for faxes or callbacks. With a headset and a laptop, or a smartphone, employees can be in touch with their clients whether they are at home with a sick child or on the road. They can even hold the meeting on their smartphones.

“Our phones are wherever we are,” says Evans. “RingCentral makes the phone a powerful tool that travels with you.” 

 

Seamless integration simplifies the workflow

 

When Evans saw that RingCentral is part of the “Recommended for Google Apps for Work” program, and that it offers advanced, business-class functionality, he was convinced. He chose RingCentral for Google for its ability to work seamlessly with the company’s Google Apps. “RingCentral plays perfectly with Google for Work,” he attests.

“Having calls, texts, emails, faxes, and documents all under one umbrella creates a more streamlined workflow for employees,” Evans notes. In this way, RingCentral helps Open Mortgage improve customer service.

5 out of 5 Stars

“Having calls, texts, emails, faxes, and documents all under one umbrella creates a more streamlined workflow for employees,” Evans notes. In this way, RingCentral helps Open Mortgage improve customer service.

- Scott Evans IT manager, Open Mortgage LLC

Find The Perfect Solution for Your Business

Solutions
CaseStudy.RelatedStories.Title
Case Study
Söderberg & Partners

Söderberg & Partners trialled Mitel’s latest MiContact Center Business solution, successfully delivering an integrated omnichannel customer experience.

Read More
Case Study
IQuest Corporate IT Solutions

iQuest deployed Mitel’s MiCloud Connect telephony system enabling all staff, including in-field support engineers, to quickly, seamlessly connect with customers.

Read More
Case Study
Whitney National Bank

Whitney National Bank, a growing institution, needed a reliable and advanced solution to improve customer experience.

Read More
Ready to talk to sales? Contact us.
Find a Partner +44 1291 430 000 Email Us