Product hero

Radisson Blu Hamburg

Under the brand name Radisson Blu, the international Rezidor Hotel Group operates more than 300 hotels and hotel projects in Europe, Africa and Asia. The Radisson Blu Hamburg, a four-star superior hotel at the heart of Hamburg, boasts 556 highly modern and comfortable rooms and suites. It is also the tallest hotel in the city and strives for the peak when it comes to customer service by using communications solutions from Mitel.
Download Now

“Hotels no longer generate revenue from telephony these days,” explains IT Manager Jens Eckstein. “That is why, above all, future-proofing, simple configuration and cost efficiency were important to us when choosing a telephone system. MiVoice Business from Mitel already has many features integrated, such as for the back office area, which have to be purchased additionally with other solutions.”

Goals
  • Outdated analog telecommunications (TC) system
  • Future-proof solution needed
  • Approximately 600 analog telephones needed to remain in use
Results
  • Reliable and resilient solution
  • State-of-the-art technology and comprehensive support
  • Easy to self-administer
  • New requirements can be implemented quickly and easily
  • Flexible and future-proof thanks to IP technology
right-quote

“We now have an all-round carefree package with state-of-the-art technology and comprehensive support.“ Jens Eckstein, IT Manager Radisson Blu Hamburg

left-quote
Case Study

Read the Full Story on Radisson Blu Hamburg

Download Now

Find The Perfect Solution for Your Business

Solutions
SIMILAR SUCCESS STORIES
Mercure Hotel Dubai
Mercure Dubai Barsha Heights Hotel Suites And Apartments

As the largest address in the Mercure portfolio, Mercure Dubai had complex communication needs and a phone system that wasn’t modern enough to meet them. With thousands of phones in the building, they needed a hospitality-oriented solution to allow guests and staff to communicate no matter where they were.

Read More
Case Study
The Dixon Hotel

After identifiying the need for a major communications solution upgrade, a new London hotel selects Mitel MiVoice Business and MiVoice Border Gateway, providing a four-star guest experience and streamlining operations.

Read More
Case Study
Starwood Hotels - Resorts

Starwood went looking for a better way to handle their communications, and found Mitel.

Read More
Ready to talk to sales? Contact us.
Find a Partner +44 1291 430 000 Email Us