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Instruments and communication methods are evolving year in year out, driven by the increase in social networking and new internet services, like collaborative work applications, video-communication and instant message, which can be accessed from a PC or mobile terminals.
“Selecting Mitel,” noted Piero Carbonera, IT Manager at Riso Scotti S.p.A. “was done to implement a modern telecommunications system that can highlight the interoperability of systems using standard protocols and multimedia platforms that are completely free from geographic and infrastructural restrictions as well as the integration and dialogue with corporate databases.”
Antalis is Europe's leading wholesaler and is a global supplier of fine paper, packaging and packaging materials. Antalis has over 5,500 employees in 43 countries worldwide and has a leading position in the Swedish paper market and delivers 1.5 million tons of paper every year.
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Top Oil needed a unified communications system with visibility into quality of customer service it was providing.
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