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SOI’s business plans are being accelerated with Mitel. According to Michelle Mills, SOI is working on plans to become a nationwide business offering virtual offices and virtual receptionists without having to invest in physical offices. “Mitel enables us to get national number ranges and have them diverted to our system in Sydney without having to take on additional equipment or software.”
She said many of the systems SOI reviewed didn’t have the flexibility and features offered by Mitel. “Staff are finding it easier to manage the calls, capture information and improve their performance. With Mitel, we don’t have to worry about planning for additional extensions or changes.”
Looking to establish itself as an industry expert and expand globally, Intelling teamed up with Mitel to power its customer experience.
Read MoreThe management of EuroAirport decided in February 2009 to replace old obsolete telephone system through a modern, open communication system and as flexible and international as possible.
Read MoreSubstantial business growth required Transportation America to upgrade to a more scalable, robust communications system. They turned to CT Solutions and Mitel for a solution that enabled the business to update its processes, increase its call volume to service more customers and build room to grow.
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