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On one day you might find them treating performers from the cast of American Idol, or any of several internationally renowned mega-millionaire rock stars. Next, they could be on mission in a dusty, impoverished village in northern Mexico, providing free medical care for everything from sore throats to cleft palate surgery.
But most days, you’ll find the doctors hard at work in one of the 14 Valley ENT practices that dot the Phoenix and Tucson regions of Arizona – an area of roughly five million people. That’s a lot of ground to cover for medical practitioners, and obviously, the more mobile you are the better. So perhaps it won’t surprise you that Valley ENT also has one of the most cost-efficient, yet technically advanced business communications solutions in the world.
First Assistance was searching for a reliable communications solution that would enable its contact center agents to help customers faster and more effectively, and the Mitel solutions handpicked by channel partner HiTech Solutions were the perfect fit.
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Across Health Home Care provides in-home nursing for children in the Dallas/Fort Worth area. To better serve its patients and their families, Across Health Home Care needed to find a way to communicate and collaborate more efficiently with a remote nursing staff.
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Cape Medical Supply provides sleep therapy and orthopedic bracing products and services to patients in need. When it needed a better way to communicate with its customers, Cape Medical Supply turned to Mitel for its hosted VoIP solution.
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