Webinars

BUILDING FOR THE FUTURE WITH CCAI

Hear from Google Cloud, Mitel and Olive experts as they discussed how CCAI is helping to improve operational efficiency, giving Laithwaite’s the agility to meet consumer demand. They also shared insights on how to modernise your contact center for the future with the most advanced natural language processing models from Google Cloud and telephony integration.

Learn how Contact Center AI can: 

  • Meet a wealth of basic customer needs
  • Increase customer satisfaction and operational efficiency
  • Empower Live Agents to better utilise their time for customer needs
  • Gain AI-driven Customer Insights