LETS TALK PUBLIC SECTOR TRANSFORMATION

White Paper

Public-sector organisations need to transform and evolve.  Digitally transforming the public sector is critical.  However, the transform need is broader and more complicated than the straight digital transformation question.  The public sector transformation ask involves also transforming how to better serve the citizen or patient or student or tenant.  At the same time, it also involves transforming the public sector workforce to better serve the citizen and reflect the new needs and requirements of a modern workforce. 

Communication and collaboration are central to all three transformation processes: digital, customer experience and employee experience. This paper will cover how communications and collaboration technology can support digital transformation and transforms in customer and workforce experience. 

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