Mitel Controllers

Mitel Controllers are purpose-built hardware platforms to host MiVoice Business applications. Mitel Controllers are available in several variants — EX, CX, MXe, AX, and SMB (NEW RELEASE) — each offering unique capabilities to address a wide range of business needs.

Mitel Controllers

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BENEFITS OF MITEL CONTROLLERS

Mitel Controllers and MiVoice Business

A Mitel Controller, together with MiVoice Business, delivers a complete communications solution that includes IP voice communications, unified messaging, auto-attendant, and support for analog devices — all in a single package.

Grows with your Business

With the array of available Mitel Controllers, MiVoice Business can keep pace with your business growth. MiVoice Business Small Business Controller (SMBC) is ideally suited for smaller locations and adding new branch locations.

Gateway Functionality

Each Mitel Controller can be deployed as a media gateway, providing your business with a gateway to productivity-enhancing solutions like unified messaging and mobile integration without having to remove your existing communications system.

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NEW - SMB Controller

A communication solution designed for MiVoice Business to addresses the smaller customer or branch office segment with a growth potential for up to 150 users.

With access to enterprise-level features in a small business package, the SMB Controller is the perfect solution for Mitel customers previously on MiVoice Office 250 and MiVoice Connect.
Learn more about the SMB Controller

EX Controllers

Mitel’s EX Controllers are ideal for scaling up medium-sized businesses and enterprises to deliver simplified deployments and drive efficiency. The Mitel EX controller provides increased capacity to thousands of users (depending on platform and implementation) and offers local survivability and PSTN access for analog communications. The EX Controllers are also used in MiVoice MX-ONE and MiVoice 5000 deployments.
Learn more about MiVoice Business

CX Controllers

These controllers are ideal for the smaller business or as part of the enterprise edge for large networks. They can be deployed as a survivable branch solution for centralized deployments or as a dedicated PBX operating as part of a larger network.

MXe and AX Controllers

The MXE controller delivers user scalability and trunk capacity. The AX controller is ideal for high-density analog requirements, either as a standalone solution or as part of a larger network deployment.

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Features

Voice mail, automated attendant and fax services
Secure, redundant voice messaging
Speech and DTMF Automated Attendant
Interactive Voice Response (IVR)
Simultaneous integration with multiple telephony systems
Alternate TUI emulation support
Text-to-speech
Access to messaging via mobile devices

Robust fax-on-demand applications
Customer accessible fax library
One to one or many message broadcasting
Customized announcements
Notification reporting
Single admin interface for voice, speech, UM and fax
Networking (AMIS, VPIM, Avaya Message Networking Server Support)
Active Directory MMC Snap-In

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NEW - SMB Controller

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MXe and AX Controllers

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