More than just a phone system, MiCloud Office has the power to transform your business. Born in the cloud and designed for today’s mobile workforce, it delivers a clear business impact that elevates the conversation with colleagues and customers.
Why get locked into infrastructure and management complexity when you can trust the Mitel cloud to keep it simple and scale as you grow? With MiCloud Office, you get everything you need today—and everything you’ll need tomorrow—in a low-cost, high-flexibility platform.
Your day starts and ends with a mobile device. It goes everywhere with you, blending your professional and personal life. MiCloud Office is built for your mobile lifestyle so you can stay connected and stay productive from anywhere.
Seamless experience across any device with integration with business applications allows your teams to work like they are in the same room.
Multiple deployment options allow you to grow systems at your own pace with quick deployment and hassle-free install.
Standard Phone Features incl. transfer, forwarding, park, hold, pick-up, etc.
Unlimited Local Calling
Unlimited 1+ Long Distance
Direct Inward Dialing (DID)
Inbound/Outbound Caller ID (name + number)
Attendant Position
Business SMS
SMS from Desktop
Call Continuity (i.e., backup routing to a specific number)
Basic and Advanced Call Analytics
Real-Time Reporting
Conference Bridge Call In/Out
Conference Bridge Call In/Out
Connected Devices
MS Outlook Contacts Integration
Desktop Client
PC Softphone
Mobile App for Android/iOS
Mobile Twinning
End User Portal
Free Seating (i.e., Hotelling)
Simultaneous Ringing
Single Number Reach
Chat and Group Chat
31+ Meet & Video
Dynamic Presence
Teleworker
Unified Inbox
Web Client
Voicemail to Email
Basic and Advanced CRM Integration
High-Definition Voice
Music on Hold
MS Exchange Integration
Automatic Call Distribution (ACD)
Call Recording
Analog Telephone Adapter (ATA) Support
Break down the barriers of siloed team environments with robust collaboration tools that bring powerful productivity to desktops and mobile devices. With MiTeam, you can extend your team inside or outside company walls to bring remote workers, vendors, partners and customers into the conversation.
Bring full CRM capabilities into your business communications through tight integration with business applications, and watch your sales and services teams soar.
With MiCloud Office, you get a business phone system that just works, but for those of you interested in what’s under the hood, let’s break it down. The brains of the system reside in our geo-redundant data centers and continue to provide service even in the rare event one goes down. Information and voice calls securely traverse the public Internet to reach their final destination using voice over Internet protocols (VoIP). Employees enjoy the same communications functionality regardless of whether they’re are in an office, on the road or working from home.
