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Mitel Connect Hybrid

Take advantage of the best features of cloud and on-site deployments.

You love the solid performance and control of your Mitel on-site phone system, but you're attracted to the immediacy and convenience that comes with a managed cloud service.

Enter a hybrid phone system that combines features of an on-site phone system with the benefits of a voice-over-IP (VoIP). This allows you to future-proof your business phone systems to take advantage of the cloud. More information on that here.

Choose to deploy both with a Mitel Connect Hybrid solution. You'll benefit from a flexible, adaptable and strategic approach to unified communications system deployment

You love the solid performance and control of your Mitel on-site phone system, but you're attracted to the immediacy and convenience that comes with a managed cloud service.

Choose to deploy both with a Mitel Connect Hybrid solution. You'll benefit from a flexible, adaptable and strategic approach to unified communications system deployment

key benefits

Advanced Integrations: MiVoice Connect offers dozens of additional advanced applications and plug-ins that extend system utility such as the ability to merge call records with customer records to increase customer service efficiencies, identify sales trends and optimize staffing.

Never Miss A Call: Mitel Connect mobility keeps you connected with desk phone features and functionality everywhere you go.Mitel Connect mobility keeps you connected with desk phone features and functionality everywhere you go.

Exceptional User Experience Across All Devices: The secret to frictionless and intuitive communication is the Connect client, which makes it easy to manage your call handling and collaboration tools. The intuitive user interface requires no VPN for teleworkers and lets you transition between desk phone, softphone and the Connect mobile app seamlessly.

Improve Business Intelligence: Mitel Connect advanced apps and integrations maximize the value of CRM and other business process programs.

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Features of a phone system hybrid

Connect Mobile App
Third-Party Integrations
Productivity Apps
Operator
Softphone
Director

Event Wizard
Contact timeline
Call Routing
Voicemail
Music On Hold
Automated Attendant

A hybrid phone system solution can be the best solution

•A brilliantly simple answer to your business communications needs

•Mitel has always offered the easiest solution to scale, and now you can add mixed deployments to your network toolkit

•Enjoy financial flexibility because you can choose to mix Cap Ex and Op Ex expenses strategically

•No matter how you mix Mitel On-Site and Mitel Cloud deployments, you can always be assured of the highest reliability and an exceptional user experience

Add new features fast

Continue to reap the benefits of your On-Site investment, while adding new features from the Cloud.

Add productivity tools quickly and with no capital expenses
Provisioning users is easy and automatic
Maintain local system control while exploring cloud services
Add new productivity features with little or no impact on IT because Mitel customer service handles any service issues

Unify separate cloud and on-site deployments

Run your network your way, combining IT-controlled and hosted phone system deployments within one system
Synchronize Mitel Connect On-site, Cloud and Hybrid apps locations automatically
Add new accounts without IT operational impact
Deploy a single communications platform globally, utilizing On-Site deployments when Cloud is not available
Deliver the same user experience to all your employees

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