MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities

MiVoice 5000

Proven technology for large enterprises that provide a highly-secure and feature-rich communications solution, including real-time workgroup collaboration as well as contact-center capabilities



Benefits of MiVoice 5000

Trust

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Take advantage of a very large installed base with major deployment in the French market where the number of loyal customers, that trust Mitel, are increasing from year to year. Today, we support users in the large enterprise, government, military, finance, healthcare and education sectors.

High Security and Redundancy

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You can easily tailor and fully customize the system to meet your needs in a highly secure and redundant environment supporting multi-site deployment, which adheres to strict security requirements and needs functional parity for all users.

Large & Very Large Enterprise Focus

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Manage your UCC solution from a single logical system that supports enterprises up to 100,000 users and allows you to select your preferred deployment model by using a traditional on-site, private cloud or hosted in the public cloud.

Data Protection

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Following the local data protection laws puts you in control of your infrastructure and helps you meet the complex needs of sensitive and mission-critical environments.

Value-added Applications

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The broad set of application allows you to take advantage of UC, messaging, collaborations, video, contact center, attendant console, call recording and billing applications. MiVoice 5000 is a tailor-made solution that can be adopted focusing on customers’ needs and their requests.

Future-proof

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Keep your system up to date through our continuous development that is based on the latest technology with sustainable platform architecture, standardized HW and strong virtualization options that create security today and in the future.

Openness

Complete solution based on open standards, CloudLink and open interfaces that enable 3rd party integrations that provide a high degree of customization for your solution.

Affordable Delivery

Take advantage of one-stop shopping for complete UC solution with support for subscription and CAPEX sales models. The simplified licensing offers cost-effective transition to unified communication and collaboration, that help you on the journey towards SIP and UC at your own pace.

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  • Image of a doctor with a tablet and a stetoscope

    Mobility

    MiVoice 5000 meets even the toughest requirements and, thanks to specifically developed SIP-DECT solution as well as applications, it is used successfully in countless projects in the healthcare, hospitality, industry and other sectors where it provides secure and high quality of speech no matter the environment where radio signals are often disrupted.
  • Icon of a police offer on a mobile phone

    High Security and Resiliency

    MiVoice 5000 features security and resiliency options for today’s demanding IT organizations moving towards digital transformation. The solution has a huge footprint in segments that require a high level of security and reliability, like finance, government, education and more.
  • Logo of l'Assurance Maladie

    Paving the path to full digitalization

    Mitel supported the French National Healthcare Insurance company in their journey towards full digitization through a transition from local to national support by creating solutions for future communication needs that enabled new ways of working.

ABOUT APPS

MiVoice 5000 delivers full UC with messaging, collaboration, attendant and contact center capabilities that enable faster and more effective business communications. It allows you to have a single solution supporting your employees and decision makers.

  • MiCollab and MiTeam Meetings

    Enterprise collaboration software and real-time video conferencing for businesses across time zones and geographies that securely and swiftly powers communications for whenever you need them, wherever you are.

    Learn more

  • Mitel InAttend and Dialer

    Offers a broad range of integrated functions for achieving high-quality attendant performance, powerful corporate directory search functions, presence and calendar synchronization.

    Learn more

  • MiContact Center Business

    Enterprise-grade, omnichannel customer experience management platform designed to power customer-centric organizations from a private cloud call center.

    Learn more

An airport is extremely busy and we need a system that functions all the time and the Mitel system offers is completely in coherence with these needs. We would definitely recommend Mitel. So it is about functionality, modern technology and the fact that we can offer high performance service to our customers and our own employees

- Euroairport Basel-Mulhouse-Freiburg, Vivienne Gaskell Head of Communications

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Contact Sales

Features

  • Seamless Unified Communications with integrated mobility
  • Complete SIP-based solution
  • On-site, private or public cloud deployment
  • Choice of CAPEX or Subscription models
  • Open standards-based solution
  • Work-from-anywhere flexibility
  • One-point entry management suite
  • Unified messaging
  • Video conferencing and team collaboration
  • Mitel CloudLink support
  • Fully integrated with Mitel value add applications:
    • Mitel Dialer
    • Multi-media communication and collaboration
    • Omnichannel contact center
    • Attendant apps
    • Mitel Interaction Recording
    • Mitel Performance Analytics
  • Broad IP Phone and DECT portfolio
  • Extensive reporting functionality
  • Strong integrations with MS Teams and existing 3rd party SIP sets

Support

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