iCall Suite Business Analytics and Recording for MiVoice Business
Tollring
GET THE APP




App Overview

iCall Suite Business Analytics is a cloud-based service that helps organizations of all sizes to drive customer engagement, increase productivity and manage risk using advanced call analytics, recording and evaluation.



Click image for larger view


Benefits of iCall Suite Business Analytics and Recording for MiVoice Business

Easy deployment & administration

iCall Suite delivers call analytics and recording in one cloud service that synchronizes with MiVoice Business using MiXML.

Views for every persona

Tailor access for business managers, team leaders, desktop users, compliance managers, IT administrators and more.

Grows with your organization

A scalable solution that can grow with your business. iCall Suite supports MiVoice Business cluster and resiliency.

Features

  • Catalogue of reports
  • Preconfigured dashboards & wallboards
  • Build your own dashboards & wallboards
  • Secure call recording and evaluation
  • Sophisticated compliance centre and dashboard
  • Synchronize with CRM contacts to enhance reports and dashboards

Compatibility & System Requirements


Certification

Approved: The 3rd party solution or service is interoperable with the Mitel product(s), for specific regional market(s) and is eligible for Mitel MSA Support.

How to Get

Please visit us at https://www.icallsuite.com/icsmivb.

Support

For application and integration support please contact https://www.icallsuite.com/icsmivb.

 

About

Established in 1993 with over 18,000 business customers worldwide, Tollring are specialists in unified communications and collaboration analytics, call recording and telecoms fraud protection with a portfolio of award-winning products.

Website:https://www.icallsuite.com/icsmivb
Ready to talk to sales? Contact us.
Find a Partner +44 1291 430 000 Email Us