Improve Healthcare Communications and Productivity

Truly seamless communications and collaboration lets you focus on patients and staff instead of processes. By modernising your existing healthcare communications systems to a Mitel on-site or private cloud phone system, you'll be a part of the digital healthcare transformation. You'll revolutionise your patient experience, regardless of whether you're a part of the NHS or are in the private healthcare sector, all while maintaining strict GDPR standards. Don't let outdated communications keep you from what matters most: improving people's lives. 

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Drive Operational Excellence to Avoid Employee Burnout

 
 

When workflows are more efficient, clinical staff can spend more time on patient care and less time on coordination tasks. Mitel's communication solutions for healthcare are securely integrated into your workflows to reduce the risk of bottlenecks in your processes, increase staff satisfaction, and ensure that employees receive the right  information at the right time.

 


Staffing

Operational Excellence

Digital transformation is critical for today's healthcare operations. Effective workflows drive operational excellence, which helps alleviate staff burnout and has a measurable impact on the quality of patient care and patient outcomes.

Communications

When a single conversation can be life-changing, having the right communications system can be a lifesaver. Mitel solutions ensure timely access to colleagues as well as automated AI technology that helps you reach the right person at the right time.

Operations and Productivity

Mitel helps you harmonize and gradually migrate the different elements in your communications system so they work efficiently, seamlessly, and improve the processes, resources, and applications you use every day.

Reliable. Easy to use. Hassle-free to switch

Our team is ready to help you find the solution that's right for you

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  • Optimize Business Workflows

    Add collaboration capabilities that enable everyone in the care chain to join care planning meetings using voice, text, or video securely and spontaneously on any device from any location. With APIs that let you securely integrate communications and collaboration capabilities into existing health information technology systems, Mitel solutions help you simplify workflows and reduce delays when coordinating patient admissions, transfers, handoffs, and discharges.
    Mitel Workforce Optimization

  • Automate Repetitive Tasks

    Use contact centers to accelerate management of patient communications. With Mitel Contact Center, you can:

    • Triage and prioritize patient calls
    • Use automated voice, email, and chat messages to track patient recovery, provide prescription renewal reminders, and reduce the number of missed appointments
    • Add integrated voice response (IVR) technology to help patients navigate systems to reach the right department in your facility
    • Include voicemail-to-text and text-to-speech capabilities in your messaging platform

    View Contact Center Solutions

On-Site & Cloud Healthcare Communications Case Studies



Case Study
Gore Health

A healthy communications solution delivered at Gore Hospital, delighting staff and patients.

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Case Study
Blanchard Valley Health System

With a new Mitel communications system in place, this health care system was able to truly be there for patients, even during the chaos of the COVID-19 pandemic.

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Case Study
Children’s Hospital of Eastern Ontario (CHEO)

The Children’s Hospital of Eastern Ontario (CHEO) relies on Mitel for seamless connectivity during its annual 24-hour telethon.

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Testimonials
"Our team uses the product on a daily basis and the support we have received has been exceptional from day one."
Rob Merson, Engineer, NHS Grampian
"We can provide a solution that is fully secure, self-contained, and very simple to use. The actual configuration of the solution was just a couple of hours, and we were able to demonstrate calls across it. That's a testament to the ease of the installation."

Mike Press, Assistant Director of IT
“When a 999 call is made, every second counts; it is mission critical that we have the right communications technology to help get us to patients as quickly as possible.”
Neil Brennan, Control Communications Manager, East Midlands Ambulance Service

Our team is ready to help you find the application and integrations that’s right for you. Do you want to get in touch with our experts?

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