In the future mobile phones will dominate, with businesses moving to a 'bring your own device' strategy and voice virtualization will take on more importance in business' networks according to survey results(1) taken by Mitel (Nasdaq:MITL). These results further align with the company's Mitel Freedom architecture that was announced late last year.
Highlights of the survey include:
"These survey results demonstrate that the Mitel Freedom architecture is in direct correlation with addressing the communications needs of customers," said
Frost & Sullivan's recently released survey(2) on mobility usage supports the Mitel survey findings. It showed that 49 percent of respondents identify mobile phones as primary endpoints used for business communications.
"Organizations are driving the use of mobile unified communications applications to help reduce cost, enhance mobile worker productivity, enable work/life balance, provide better customer service, reduce travel, and increase collaboration across distributed teams," said
Frost & Sullivan further reported that more than 90 percent of large and 75 percent of small/mid-sized companies would describe their communications infrastructure as multi-vendor as opposed to end-to-end single vendor. According to the survey, this trend will continue over the next 24 months with the majority of businesses shifting to more tightly integrated multi-vendor environments.
"We need the freedom to let people work in ways that are most effective for them, and to stay in touch with customers no matter what we're doing or where we are," said
(1) Mitel survey conducted during the Mitel Freedom webcast on
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