End User Feedback Wins Mitel Nemertes Research PilotHouse Award for Unified Communications Vendor

September 15, 2010

Mitel® (Nasdaq:MITL), a leading provider of unified communications software solutions, has won the Nemertes Research PilotHouse Unified Communications Vendor award in the Market Challenger category. The goal of the awards is to gauge how companies perform for business end users, and the rankings are based on input from these organizations.

Mitel was ranked highest of the unified communications vendors in the Market Challengers category, which recognizes companies on a path of growth with regard to market share and customer traction. Vendors were rated by their customers on a variety of criteria, including technology, customer service, and value. Mitel was specifically recognized for its growing portfolio of unified communications and collaboration products.

"What makes the PilotHouse award unique is that results are solely derived from the ratings of technology buyers. Mitel's scores put it ahead of other market challengers in all rated areas," said Irwin Lazar, VP Communications and Collaboration, Nemertes Research.

This award provides further validation of Mitel's growing stature as a leading unified communications software and services provider for businesses of all sizes. Earlier this year, Mitel placed second in the Top 25 Canadian Software Companies category of the Branham300 rankings. Additionally, the Virtual Mitel Communications Director, the first real-time voice application designed for the VMware vSphere™ 4 platform, received the Distinguished Honoree medal in the Best New Product or Service of the Year - Telecommunications category by The 2010 International Business Awards and it took the Silver in the Tech Awards Circle SMB and Enterprise Software Product category.

"Mitel continues to receive tremendous customer feedback on the flexibility of our unified communications portfolio in meeting their business communications needs," said Kevin Johnson, director of consultant, analyst and public relations for Mitel. "This award is recognition that based on the strength of our portfolio; companies around the globe are adopting Mitel's advanced solutions for presence awareness, conferencing, messaging, and integration with email applications. These flexible solutions are helping to enhance worker productivity and drive down communications costs for our customers."

About Mitel

A global market leader in business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve business users in more than 100 countries. For more information, go to www.mitel.com and follow us on LinkedIn and Twitter @Mitel.

Información de contacto

Sandrine Quinton, Media

Tel: +33 (0)130-964-301

Email: [email protected]