Casos de éxito en Administración Pública

Con recursos limitados, todos los organismos públicos necesitan encontrar maneras de reducir costes, aumentar la eficiencia y mejorar los servicios que prestan a los ciudadanos. Nuestros clientes de este sector han abordado directamente estos retos con sistemas de automatización inteligentes y de fácil uso. Descubra lo que han logrado con Mitel.

Casos de éxito en Administración Pública

Con recursos limitados, todos los organismos públicos necesitan encontrar maneras de reducir costes, aumentar la eficiencia y mejorar los servicios que prestan a los ciudadanos. Nuestros clientes de este sector han abordado directamente estos retos con sistemas de automatización inteligentes y de fácil uso. Descubra lo que han logrado con Mitel.

Gobierno

Los gobiernos nacionales, regionales o locales necesitan comunicaciones fiables y eficientes para mantenerse conectados con las comunidades a las que sirven. Clientes de todos los tamaños del sector de gobierno de Mitel han encontrado formas de mejorar la comunicación, prestar mejores servicios y reducir costes mediante los sistemas de comunicación adecuados.

Ayuntamiento de Erandio

El nuevo Servicio de Atención Ciudadana de Erandio se ha beneficiado de un servicio integrado que ofrece una atención personalizada, optimizada y ágil y que ha mejorado la percepción de la ciudadanía.

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Warmworks

Responsible for delivering the Scottish Government’s nationwide energy efficiency scheme, Warmworks relies on a high-quality contact center function.

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Virginia Utility

Virginia Utility Public Service went with Mitel to help keep excavators and diggers safe.

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United Service Organization

The United Service Organization depends heavily on it’s VoIP phone service, so they worked with Mitel to ensure that technology was reliable and cost-effective.

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Twente Region

Twente Region improves accessibility and expands telephony capabilities withIP telephony from Mitel.

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The City of Charles Sturt

Mitel provided the City of Charles Sturt with a platform to improve the ability to communicate between various offices and streamline customer service delivery.

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Pennsylvania State Education Association

Innovative MiCloud Connect helped PSEA leapfrog from an expensive, aging telephony system to the most technologically advanced solution in the industry.

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Orion Township

Orion Township, sought a flexible, reliable communications solution to replace their failing legacy phone system, and discovered MiCloud Connect.

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Milton Keynes Council

Milton Keynes Council, a local government authority in Buckinghamshire, England, provides a full range of services to nearly a quarter-million residents, including social services, tax, libraries, waste collection/disposal and planning, and is a local education authority.

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Malvern Hills District Council

Malvern Hills District Council embraces Mitel unified communications to support virtual team collaboration.

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Harris County Public Safety Technology Services

Seamless communication is vital to keeping the Super Bowl secure.

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Colerain Township

Colerain Township leveraged their fiber optic infrastructure with Mitel, adding voice capabilities and improving efficiency.

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City of York

The City of York Council looked into how the council’s voice and data networks could be managed more efficiently, and turned to Mitel.

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City of Subiaco

Mitel UC and Contact Center capabilities enable the City of Subiaco to meet customer service goals

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City of Porvoo

The City of Porvoo, Finland was looking for a digitization partner, and found just that in Mitel.

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City of Rancho Cucamonga

Mitel’s Connect ONSITE unified communication solution allows City of Rancho Cucamonga employees to stay seamlessly connected, and accessible to residents, from anywhere. 

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City of Oakland

Oakland’s outdated PBX-based phone system was failing and a lot of its network equipment was nearing end-of-life. It was time to replace both the network and the telephone system.

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City of Atlantic Beach

Located on a small island, with city hall situated only four blocks from the ocean, the City of Atlantic Beach found that maintaining a functioning communications system during extreme weather was often a challenge.

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Ashford Borough

Ashford Borough Council has been expanding its voice services with Mitel Communications Director (MCD), and around the Mitel Contact Center Solutions portfolio for several years and has found it to be a robust and reliable solution which provides them with solid options for future expansion.

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